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Old 17-01-2005, 15:13   #13
Escapee
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Join Date: Jun 2003
Location: This Planet
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Re: More NTL redundancies

Quote:
Originally Posted by Womble
Here we go again! Cutting Surrey down to 4 field engineers.
So, no preventative maint + higher noise floors = Commercial suicide
Expect BB to get slower, and just how they are going to get VOD to work is anyone's guess.
EVERYONE knows the CATV/BB network requies constant TLC, how do these people come to this decision??
How the people who run this poxy company retain their jobs is a mystery.
rant rant rant rant rant rant rant.........................................
The guys at the top only seem to appreciate what they can see with their own blinkered eyes, they can go into a callcentre and see people answering calls, they can go into matrix court and see people giving technical assistance on the phone.

Network techs etc, what the hell do they do?

I am sure the fact that these people affected are working invisibly behind the scenes in increasingly poor working conditions gives the impression that they are not giving much value to the company. I was also told by a manager recently that he attended a meeting with other managers including someone high up from matrix court. The matrix court guy was complaining how much the Network Tech's were being paid compared to his guys, apparently he claimed his guys were able to do the network techs job because they knew all about the network and fix the customers pc.

That sort of attitude to hard working people behind the scenes will reap what they sow!

If they think they can keep decreasing staff levels, (remember there have already been stealth redundancies in these departments not reported here before) and maintain a good level of service whilst supporting the launch of new products they are very mistaken.

It certainly looks a short sighted decision and a sign of financial problems.
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