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Originally Posted by HD462
Jeez...another increase slipped in on the sly. Why don't they tell you there's going to be price changes instead of just charging you without asking....they're always doing it?
Imagine going into a shop to buy something and you get to the till and they charge you more than the price you were shown, I'm sure that would go down well.
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I don't think
any company asks it's customers if it's ok to increase prices

The increase for telephone features happened back in September last year from £1.50 to £1.75 and info was sent out to customers advising of the change.