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Old 16-01-2005, 02:38   #306
Nikko
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Re: [Merged] ntl "cap"-*ALL* Discussion In Here Please.

Quote:
Originally Posted by Chrysalis
Irrelevant whats relevant is they offer it what he stated above. Like I said profit isnt everything.

Summary of questions unanswered by ntl staff/shareholders at this point.

How do telewest manage to offer unmetered services on higher speeds using the same technology?

What is the average use of 1.5mbit ntl broadband customers only?

Does NTL broadband sector subsidise their TV sector?

Why dont NTL staff/shareholders pass on feedback to senior staff at NTL who have the power to make decisions on the new packages instead of telling people to go away?

Does NTL consider someone who uses a high amount of traffic but buys premium tv/phone packages a liability and prefers to lose that customer and possibly others who he warns away from NTL?

Is the install fee free permanently?

Whats the average customer rentention period?

Why do NTL refuse to consider alternative ways of making money and kurbing 24/7 leechers? (one example if the option was there I would pay £3 a month to not use transperent proxies)

Out of interest, has it occurred to you that ntl may well monitor and respond to various feedback on forums such as this, and Staff may well feed opinions & suggestions back up the chain of command, where they consider it salient?

Furthermore, has it occured to you that constant insiduous griping is recognised and overlooked , because if it is perceived that ill-informed, speculative, self important prodders that have nothing to add to improve things, but follow some personal agenda, run the risk of having anything worthwhile they may have proposed ignored.

Also, I am sure it is unlikely that any commercial organisation would release sensitive information on current & proposed services just because someone posts a list of questions.

I am sure you will take my comments no more personally than anyone who may be involved in the various aspects of ntl will have taken any of yours.
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