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Originally Posted by ianathuth
Who says they are making a profit? Not much of a trade is it, why not pay the going rate for the kind of service that you want.
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Well, you would assume companies like Demon who have been around from many years are making some kind of profit. They offer 512k uncapped without any web space and a dynamic IP for £20/month, or for an extra fiver you get 20MB web space and a fixed IP. Seems like a good trade.
Clara do 512k plus their news service for £30/month, but since I am already paying for their news service to supplement the NTL one it's more like £23 to me. Uncapped.
I think the reason people are getting so upset by this is the NTL lock-in. To change ADSL provider, you just phone up, cancel and order something else. With NTL, you have to get a new phone like and switch to Sky too. NTL won't give you back ten quids line rental if you only want TV.
On the plus side, if you phone up and try to cancel stuff, they usually offer it to you for free for a few months, hoping you will forget to cancel it again. At least that makes switching over a bit easier.