[Chris W]

Originally Posted by tallymanjohn

NTL turned up early & swapped out modem/PSU all ok. Just as a note, the engineer did say that it would be a waste of time getting a spare modem as they need to be activated by assigning their MAC address (took about 10 minutes for him to do it). The one I'd borrowed was ok because it was still recognised by NTL (friend was on holiday so borrowed it while away). If I'd got one off EBay it would not have worked and would, essentially, be stolen as NTL have never sold these modems (allegedly) - just a point for anyone with the same idea.

see post #4