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Originally Posted by Chrysalis
NTL really could learn some PR lessons from this, instead of all their staff basically telling people to go away who dont like it, they should be saying yeah ok I will take your feedback to my manager and mention it at next meeting, customer relations really does go a long way you know  |
Who knows what lessons NTL may have learnt or what the situation will be when the new speeds are available. NTL have only released details of their intentions regarding increased speeds and have plenty of opportunity to modify those before or when the new products are launched. We can talk and theorise as much as we like about what may come, when it is coming and how it will work but will have to wait and see how it pans out.