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Originally Posted by Rone
That would be a nice idea, but i dont think the senior management give a flying f*** about customers.
Its just a business to them and theres no need to worry about customer satisfaction. And yes i appreciate they have to run a business and make a profit, i'm not against that in the slightest, but a little thought about keeping customers happy cannot be that wrong surely?
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but they must be keeping customers happy cos they are gaining customers in the thousands each week. and in terms of broadband they have over 1million now and growing.
where is your evidence to suggest they arent keeping customers happy?