Cable Forum - View Single Post

ZrByte · 13-01-2005, 00:03

My contract is just 5 days away from the 12 month minimum and since I have to give 30 days notice to cancel I have decided to do it today. The phone has been handy on more than one occasion but in the end has end has cost me double what a pay as you go mobile would have, on some occasions I have spent far more than I had available to spend and this would never have happened on pay as you go either.
Only problem is I cant find most of my documents so I dont know what methods are available to me to cancel my contract and my lifeline insurance.
I have my account numbers for both the mobile and the insurance so im sure there wont be a problem there.

Basicly I just want to know what methods are available? Can I cancel in store (preferable)? Can I cancel over the phone (If so what are the numbers to call?)? or do I have to put it in writing like with NTL?

Also I take it im correct in thinking the phone is now mine to keep? Will the Sim be moved over to pay as you go or will I have to do that myself?

13-01-2005, 00:03	#1
ZrByte Inactive Join Date: Jun 2003 Location: Wirral / Ex CWC Area Age: 43 Posts: 3,251	Canceling carphone warehouse contract? My contract is just 5 days away from the 12 month minimum and since I have to give 30 days notice to cancel I have decided to do it today. The phone has been handy on more than one occasion but in the end has end has cost me double what a pay as you go mobile would have, on some occasions I have spent far more than I had available to spend and this would never have happened on pay as you go either. Only problem is I cant find most of my documents so I dont know what methods are available to me to cancel my contract and my lifeline insurance. I have my account numbers for both the mobile and the insurance so im sure there wont be a problem there. Basicly I just want to know what methods are available? Can I cancel in store (preferable)? Can I cancel over the phone (If so what are the numbers to call?)? or do I have to put it in writing like with NTL? Also I take it im correct in thinking the phone is now mine to keep? Will the Sim be moved over to pay as you go or will I have to do that myself?