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Originally Posted by DieDieMyDarling
I disagree. BT informed their customers BEFORE it happened, a few months in advance. THey were told in November, of changes that would take place in the first quarter of 2005.
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The speed increases and "hard" caps haven't happened yet. NTL can still inform its customers before they happen.
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Originally Posted by DieDieMyDarling
And we can only judge ntl by it's history, it didn't tell customers of the AUP change,
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Have you read the terms and conditions regarding changes in the AUP?
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Originally Posted by DieDieMyDarling
The idea that people could stay as they are, is flawed. If I was a heavy user, and was downloading as much as i possibly could, of course i'd stay on the old contract, getting 1.5mb with only a guide of how much i should download. So, if ntl are indeed trying to get rid of / slowdown heavy users, then this wouldn't help at all. Although, saying that, ntl aren't renowned for doing things 'right'.  |
There can be at least two possibilities here. The current "soft" cap could be hardened for customers staying on the old contract or other sections of the T&Cs could be applied. Also the old contract could be altered to provide "hard" caps.
NTL seem to be offering the majority of its customers an excellent deal. We will have to wait and see how it all pans out.