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DieDieMyDarling · 12-01-2005, 00:25

The way ntl are introducing the caps says it all really, when they changed the AUP in the first place, they did it in secret, overnight, sneakily, and now with these caps, there's no information made available to the cumstomers, most people will probably never even know there's a cap being enforced, it won't be mentioned in the adverts, there won't be any letters or emails, we'll only find out on here, because some people know where to find information like this out. Bt send out their letters/emails in November (i think it was november), stating that caps would be introduced in 2005.

Ntl's cap is apparently being introduced in the first quarter of 2005, yet there's nothing being mentioned. So they're happy enough to take on all the new customers, not telling them of any caps that are planned, then any new customer that joins, only to find out their useage is capped, can't really complain, as ntl reserve the right to change the T&C any time they wish.

Would new customers be different, as they'll have signed into an initial 12 month contract, and thus their T&C can't be changed in that time?

12-01-2005, 00:25	#246
DieDieMyDarling Inactive Join Date: Feb 2004 Location: Belfast Age: 51 Services: 10 mb NTL Broadband, Sky TV (full package). Posts: 309	*Re: [Merged] ntl "cap"-ALL* Discussion In Here Please.** The way ntl are introducing the caps says it all really, when they changed the AUP in the first place, they did it in secret, overnight, sneakily, and now with these caps, there's no information made available to the cumstomers, most people will probably never even know there's a cap being enforced, it won't be mentioned in the adverts, there won't be any letters or emails, we'll only find out on here, because some people know where to find information like this out. Bt send out their letters/emails in November (i think it was november), stating that caps would be introduced in 2005. Ntl's cap is apparently being introduced in the first quarter of 2005, yet there's nothing being mentioned. So they're happy enough to take on all the new customers, not telling them of any caps that are planned, then any new customer that joins, only to find out their useage is capped, can't really complain, as ntl reserve the right to change the T&C any time they wish. Would new customers be different, as they'll have signed into an initial 12 month contract, and thus their T&C can't be changed in that time?