Cable Forum - View Single Post - "Your call may be recorded for training purposes"

Chimaera · 11-01-2005, 23:12

How can Abbey 'listen to the calls for training purposes' as I heard tonight when I rang them, when they 'transfer' your call and promptly lose it - not once but 3 times?

And they have 'outsourced' their call centres too

11-01-2005, 23:12	#3
Chimaera Inactive Join Date: Jun 2003 Posts: 4,223	Re: "Your call may be recorded for training purposes" How can Abbey 'listen to the calls for training purposes' as I heard tonight when I rang them, when they 'transfer' your call and promptly lose it - not once but 3 times? And they have 'outsourced' their call centres too