Well said Chrysalis. I remember when Demon were having mail problems (a rare occourance, they are no NTL) they posted almost hourly status reports. One mentioned "mad pop3ers" who checked their email every five minutes (this was pre-broadband). They also said that was fine. I had a friend who used to stay connected 24/7 on dial-up to them. His bills used to show 100+ hour phone calls costing £0.00, and they didn't mind. I only left them because it took them so long to get the free calls thing going. If I hadn't, I'd be on ADSL now...
Chrysalis hit the nail on the head. Sadly, NTL seems to be at the mercy of shareholders. All companies that answer to shareholders seem to turn "evil" pretty quickly
