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Re: [Merged] ntl "cap"-*ALL* Discussion In Here Please.
BT DID email it's customers informing them of the changes, i know a few people on BT, and they were all emailed and told that they were introducing caps in 2005, the email also informed them if they had anything to worry about, based on their past use.
Ntl have never emailed me informing me of caps, in fact they've never even replied to my emails, some of which were very important issues.
Most big companies have problems, and you can't please all of the people all of the time, but out of all the big companies i've ever been with, Ntl are by FAR the worst. The only reason i stay with them, is as people have mentioned, the hassle of changing the phones over. But, once the cap comes in, i'm taking my £100+ a month account to BT, and my broadband to AOL. Hopefully a lot of other people, who've seen the problems, will do the same, and maybe for once, ntl will actually start caring.
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