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DeadKenny · 10-01-2005, 02:22

So where am I at...

NTL took the money for November. I cancelled the direct debit and December's bill has a credit... great...

...except on calling NTL to ask where my money is, they say it will probably take at least 3 months to send it! So I'm still not rid of NTL yet

Apparently there is a huge back log of refund cheques... I wonder why?

P.S. It's strange that on the very day I posted on here about that letter I get a call from NTL, but anyway

.

Meanwhile, my PlusNet service is going great. No more randomly disconnecting Internet, and no more crap customer service

.

Enjoy your NTL love-in guys

, and thanks for the "help"

10-01-2005, 02:22	#35
DeadKenny Inactive Join Date: Jul 2003 Location: Woking Age: 53 Services: PlusNet 2Mbps Premier. BT. Sky Digital. TiVo. Posts: 273	Re: Cancelling Broadband and leaving NTL So where am I at... NTL took the money for November. I cancelled the direct debit and December's bill has a credit... great... ...except on calling NTL to ask where my money is, they say it will probably take at least 3 months to send it! So I'm still not rid of NTL yet Apparently there is a huge back log of refund cheques... I wonder why? P.S. It's strange that on the very day I posted on here about that letter I get a call from NTL, but anyway . Meanwhile, my PlusNet service is going great. No more randomly disconnecting Internet, and no more crap customer service . Enjoy your NTL love-in guys, and thanks for the "help"