I agree with luv-snail. (I can' say I love them, but I do hate treading on them

) I accept the point that spam is crippling networks, but I think that if muppet users, who should never be let near a toaster let alone a PC, didn't respond to spam and effectively filtered it out using something like Spampal, then the spammers would go away - spamming would no longer be profitable.
For me, the issue is that NTL is doing the filtering. Since when did they get anything right first time? They can't even offer a reliable email service. They'll just make a mess of it and many, many customers will find legitimate emails being blocked. Save yourselves - find another ISP now, while there's still time
If NTL is currently filtering spam, then it's not working that well judging by the amount I get.