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Prometheus · 08-01-2005, 18:12

Just had the box replaced today at lunchtime, by a very helpful engineer, said, my channels (family pack & movies) would be up and running in about 15 minutes time. That was at 12 o'clock.

Faults are now closed, but the message said that there was a fault with TV in the DL1 area - is this the same fault?

I only get BBC1 through to Channel 4 and ITV2, the rest say that I am not subscribed. After not having the tv available on christmas day, boxing day, and two days after that, it's really dissappointing not to have it up and running again. Best I was given was a ten quid credit (I only got the movies for over christmas

).

Anyone able to get me up and running without getting passed to 4 different call handlers please?

Not a happy bunny and I've got a seven year old honking on about how 'poo' the telly is.

08-01-2005, 18:12	#1
Prometheus Inactive Join Date: Jan 2004 Location: Darlington Age: 50 Services: Telephone, Family pack & movies & 750k Posts: 6	Faults in the DL1 area? Just had the box replaced today at lunchtime, by a very helpful engineer, said, my channels (family pack & movies) would be up and running in about 15 minutes time. That was at 12 o'clock. Faults are now closed, but the message said that there was a fault with TV in the DL1 area - is this the same fault? I only get BBC1 through to Channel 4 and ITV2, the rest say that I am not subscribed. After not having the tv available on christmas day, boxing day, and two days after that, it's really dissappointing not to have it up and running again. Best I was given was a ten quid credit (I only got the movies for over christmas ). Anyone able to get me up and running without getting passed to 4 different call handlers please? Not a happy bunny and I've got a seven year old honking on about how 'poo' the telly is.