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Originally Posted by bob_builder
 No, I am waiting till I get home in a few minutes - I will let you know how I get on! |
Oh well, it was not a bad as I feared I had to wait 10 minutes to speak to anybody but the bloke I spoke to was polite and quick - he said they would send out a new remote within 3-5 days and there would be a postage paid envelope to return the faulty remote. Hopefully it will all go smoothly from here on.