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ian@huth · 06-01-2005, 23:06

Caps are introduced for a reason and over 95% of NTL customers will come nowhere near the caps. That leaves a small minority of customers that will be affected, some very much so. Amongst that small minority you have customers saying either that the caps should be much higher or that uncapped tiers should be introduced at a couple of pounds per month extra on top of the capped tiers. Both these ideas are non starters because they would take away the benefits gained by capping and for either no or very little extra revenue. NTL are not introducing caps for the fun of it nor to p-iss off their customers. They are introducing caps because the business and the vast majority of its customers will benefit by having them. Yes, they will lose some customers because of the caps and these may take other services, TV and telephone, away too but NTL may find that this loss increases the overall profit they make. I know that we all would like to pay less for broadband, have faster download and upload speeds and no caps at all, but this is the real world.

06-01-2005, 23:06	#110
ian@huth Inactive Join Date: Jun 2003 Location: Huthwaite, Nottinghamshire Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other Posts: 4,536	Re: NTL cap limit Caps are introduced for a reason and over 95% of NTL customers will come nowhere near the caps. That leaves a small minority of customers that will be affected, some very much so. Amongst that small minority you have customers saying either that the caps should be much higher or that uncapped tiers should be introduced at a couple of pounds per month extra on top of the capped tiers. Both these ideas are non starters because they would take away the benefits gained by capping and for either no or very little extra revenue. NTL are not introducing caps for the fun of it nor to p-iss off their customers. They are introducing caps because the business and the vast majority of its customers will benefit by having them. Yes, they will lose some customers because of the caps and these may take other services, TV and telephone, away too but NTL may find that this loss increases the overall profit they make. I know that we all would like to pay less for broadband, have faster download and upload speeds and no caps at all, but this is the real world.