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Originally Posted by mcmanic
this is what bugs me about NTL suggested capping their own users but allowing other services that use the NTL inferstructure unlimited use - bit of a kick in the teeth for loyal NTL users like me who have been with them since day1.
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Best not go with BT Broadband if you want a change then, BT capping their own users while allowing other ISPs that use their infrastructure to supply unlimited packages, disgraceful! Of course if AOL are paying for said unlimited usage the issue is.... what? Slight difference between a probably multi million pound deal and 2 users both paying £38 a month, one using 30GB a month another 400. Equating userbase differences with wholesale differences doesn't work for me, sorry.
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I never signed for unlimted all those years ago, so don't intend to abide by new rules just to suit them
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Well if you never signed for unlimited then what's the issue? Sadly as has been pointed out to death you are supplied a service with an Acceptable Use Policy which is subject to change, you agree that this is the case. You agreed to abide by rules as they change (with the caveat that you may cancel if you don't like them).
Like most other things in life you pay your money for the product that best suits, and if you don't like what you have you generally change your choice of product, you can't expect the product to change to accomodate your needs, though this isn't unknown it's a rarity.
To avoid this becoming a drony same old cap thread I'm not in ntl retentions or customer service, and bluntly, succinctly if you have a problem with the service with those restrictions you should go somewhere else that suits your usage pattern and pocket. I'm sure that you'll have no trouble finding someone who'll match the service speed ntl are offering for that price (unless you don't live in one of the major metropolitan areas blessed with LLU DSL and are within 3.5 or so KM worth of cable of exchange).