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Originally Posted by badnbusy
If all else fails, request that they install a cable modem for your broadband rather than using the STB. This may help (as long as the signal is sorted)
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Many thanks for the ideas

, I think its definitely a signal problem and did mention this to the last tech who was here for about an hour, he said that there doesnââ‚ÆšÂ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t seem to be a signal problem and such problem would be a characteristic of being far away from the street cabinet - which is not a problem as it beside our house.
I guess it is a case of getting another tech out. What seems funny to me is that the service has been fine for the 6 years i have had it and then all of a sudden we get this problem