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Originally Posted by paulyoung666
but it wasnt 7 working days as it was over the xmas break , i still say it was reaonable for a non essential service 
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What might not be essential to you Paul might be essential to someone else, take something away that you enjoy for a week, that might not be essential for living, such as your pc, would you find that reasonable? It is each to our own. It is lousy timing to lose the TV service without any quick arrangements to get a resolution to the problem.