Originally Posted by Stuart W

Lets just see that attitude in other scenarios....

MASIVE queues at the dentist - No one is forcing you to get toothache.
CRAP finances for NHS hospitals - No one is forcing you to get ill.
AWFULL public transport - No one is forcing you to get on the train / bus.

What I'm trying to get at here is, you are indeed correct, no-one is forcing anyone in these scenarios. However, you are missing one important factor.
WE ARE PAYING FOR THESE SERVICES.

If ntl SELL me e-mail as part of their service, in the same way other ISP's do, I would expect it to work within acceptable paramiters.
Personaly, I'd find THOUSANDS of junk e-mails a day totaly unacceptable and fully expect ntl to do something about it.
Not because it's my individual account, but because this mail has to go through the ntl system and adds bandwidth to an already heavily loaded system.

It would be more beneficial to ntl than the individual customer if this problem was resolved.