[Bifta]

Just phoned my new ISP to find out when my account will be activated, they said "You've still got ADSL on that line", the cease was supposed to occur yesterday so I phoned wanadoo, some rude northern woman said "it has been ceased", I phone BT, they say "no it hasn't, speak to your old ISP", I phone wanadoo back, same woman "BT are wrong, our system shows it as ceased", I tell her she must be mistaken as my future ISP and BT tell me it's not, she get's all shirty saying they're both wrong, I ask her to phone BT, she comes back on the phone "BT said it'll definately be done by Tuesday" useless ... absolutely useless...