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Originally Posted by Debsy42
10. Faults and Matters Affecting the Services
10.1 We cannot guarantee that the Services will be fault free. If a fault occurs you should notify us by contacting our customer management centre.
from the T&C
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And what will customer management centre do?
I want my service fixed asap.
Where does it say 7 days is acceptable?
I want an engineer the same day if possible.
Why are you guys giving me a hard time on this issue? Don't you want good service too?