Thread: NTL Digitial Cable Television - Shoddy Service
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Old 29-12-2004, 23:42   #25
Tristan
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Join Date: Jun 2003
Location: Glastonbury!
Services: Telewest DTV & 4Meg BB (Bath), NTL DTV and 2Meg BB (Poole)
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Re: NTL Digitial Cable Television - Shoddy Service
Quote:
Originally Posted by digitalvictor
The Sale of Goods Act "fit for the purpose" Trade Description etc etc.
Why do you want to weasel out of providing a quality service?
Why do you say "you"?

By the way, did you ever read the contract you signed? It said (and I can't remember the exact wording, but maybe someone can dig it out) "we do not guarantee that the service we provide will be fault-free. We will make reasonable efforts to fix faults after you notify us".

Now out of curiousity, what would you consider a reasonable timeframe?
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