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Re: NTL brought out
Open Letter to British Gas
Sirs,
As a long standing customer, and following the recent revelations in this thread <http://www.cableforum.co.uk/board/showthread.php?t=21910> I wish to apply for a discount on my NTL bill for the following reasons.
1. Your telephone operatives are more incompetent than those at NTL, BT and indeed at any other communications company I have ever dealt with. Please note this includes all the major UK mobile providers (Hutchinson Telecoms included)
2. Your continued failure to send out 'a little man' to read the utility meters at this address as least once a year is a sign that yet again your 'cost cutting' exercise has reached another low and once more the customers are being forced to do the work of your staff.
I rue the day when my main gas or indeed electricity supply cables need renewing or indeed any repair on them is neccesitated. I expect to find the necessary tools dumped on my doorstep at the time of the appointment with a set if instructions written by your 'outsourced' staff in some foreign clime.
3. As an NTL customer of long standing (who has yet to blag any sort of freebie) I also apply for an additional discount for any loss of service or general annoyance to myself which may occur during the time I choose to maintain to use the aforesaid company for my perfectly legal internet use, telephony services and the reception of the (fully) paid for cable television service
Yours etc
Disgruntled of Leicester
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