27-12-2004, 17:41
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#100
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Inactive
Join Date: Jun 2003
Location: Stafford
Age: 52
Services: Sky World
300k BB
NTL Phone
Posts: 2,399
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Re: NTL Tech support is in India
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Originally Posted by scastle
Agreed.
Anyone who agrees with Call Centres (and other services) being outsourced should look at it this way. Previous governments have encouraged companies in this country to outsource all their manufacturing to other countries, and left the services (billing, tech support etc) in this country.
Now, while our economy is quite healthy at the moment with some companies outsourcing these services to other countries, exactly how healthy will it remain when ALL large companies have outsourced these services to other countries? What jobs are there going to be for people in this country?
In the meantime, the people who lose their jobs as a result of the actions of companies will have to claim benefits, and will therefore will not only stop paying taxes, but will be a drain on the resources of the DSS.
And, far from trying to stop companies doing it, our beloved Government is actively encouraging them. In my personal opinion, the government should actually BAN companies from outsourcing jobs to other countries.
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I bet this will soon change if Tony has to use one of the offshore call centres if he has a problem and can't get any assistance from them.
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