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Old 27-12-2004, 01:24   #55
carlingman
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Re: NTL Broadband ZERO CAP Theory!

Quote:
Originally Posted by Mauldor
Maybe I can sum it all up in a nice little package

The Business end (NTL/BT etc) have 'something' in place that works, for a home customer they are not going to dig up roads and lay fibre so people can have 2mbit each way (or faster of course) when the return will not make them a profit. A Business (company with lots of dosh) is prepeared to pay £XXX for a line that is fast enough for there needs, such as Leased Line from BT etc. In that case BT will happily Lay Line that only they have access too thus no bandwidth problems and also comes with it terms of service, by which i mean fixed the second it goes down (in theory anyhow).

Now the customer (me, you and a man named bob) want the following:

A Fast line, the faster the better, 10mbit both way would just about do i think. The price, as we are mere people who dont earn £300 a hour has to be within budgets - so lets say £25-30 a month...

You can see from this its a chicken and egg thing, NTL/BT/Whoever wont go rushing out and laying Fibre to ever home "just in case" they sign up for Boradband, they dont have the money to chuck around "in case" it works.

Lastly then, here is a couple of examples of where it has worked...

1. I speak to Telewest for a FAST internet line for the Library, as the main office is a mere spit throw away, they can happliy supply a 45mbit line for a VERY cheap cost (a cost most home users would pay easy). but of course not everybody is down the road from the main Office.

2. NTl did a trial, some lucky so and so (london) gets a 155mbit line for what, £20 a month (including TV + Phone). This never lasted (as a trial) but they did trial it for some reason...


Spot on as not so many moons ago NTL did do such a thing whereby they offered a fibre optic link into a large appartment complex in London offering a 10Mbps connection for 49.99 a month for 12 months and then refunded so a free service for the big wigs.

They also had their own dedicated support line to by pass the call queues.

Policy was with these guys as well were faults were escalated immediately and these people were gods and would only be spoken too by seniors not the loley techs on the floor.

Never did here what happened to the original 12 month trial as was long gone by then myself.

Just goes to show they do look after some of their prospective customers.

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