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Originally Posted by Matth
Is this the old "excess level" problem - and when will they rebalance, or preferably enable user balance, of the levels - the sound from the box, by SCART, is several clicks of volume level above the NICAM terrestrial sound from the TV.
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No - Stafford is a Langley area, and that problem has never existed on the Langley boxes. Plus it sounds like it has just happened, without any software or hardware change.