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Old 24-12-2004, 11:40   #1
g.newark
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Join Date: Dec 2004
Posts: 2
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download speed issues. Please help

Hi,

I'm in Middlesbrough and have terrible download speeds. I am running xp.

Browsing is fine - not as quick as it used to be but still acceptable.
However my download speeds are terrible. I have ran various broadband speed tests and they all pretty much say the same thing:

Speed i should expect = 768kb/s
My actual speed = between 45kb/s - 124kb/s

Also getting around 18 per cent packet loss

Has anybody else had this or can anyone suggest anything to try?

I have tried ringing ntl but all i get is the usual 'Have you tried rebooting
modem' etc. They don't seem to care. Have been a ntl broadband subscriber
since day 1 but am looking into a new provider - it is going downhill very
fast in my opinion.

Any help greatly received

Gareth
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