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looselipsuk · 24-12-2004, 10:28

Not sure if this fits here but will give it a try.
Received my telephone bill this morning which of course covers my SACM.
I noticed I am billed for the period 25 Nov - 24 Dec as normal.
I am also billed for the period 25 Dec - 24 Jan.
Rang up billing, who have agreed to waiver the charge for Nov - Dec, and have been told that the SACM is billed in advance.
Gone back through various bills and always have paid after the service period.
Can anybody throw some light on this please?

24-12-2004, 10:28	#20
looselipsuk Inactive Join Date: Nov 2003 Location: Kirkby in Ashfield Age: 74 Services: XL broadband 60Mb Virgin free TV + Telephone HTC Desire S Posts: 262	Re: NTL - New Billing system Problems Not sure if this fits here but will give it a try. Received my telephone bill this morning which of course covers my SACM. I noticed I am billed for the period 25 Nov - 24 Dec as normal. I am also billed for the period 25 Dec - 24 Jan. Rang up billing, who have agreed to waiver the charge for Nov - Dec, and have been told that the SACM is billed in advance. Gone back through various bills and always have paid after the service period. Can anybody throw some light on this please?