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hutchy · 24-12-2004, 00:43

Hi, i've had the ntl silver broadband package through a PACE stb for about 3 years now, and in the past year or so it's randomly cut off but a quick reboot of the stb got the connection back up again. but over the past week it's been cutting off and not coming back on again.

Today for example i managed one hour of connectivity, and then nothing more until now.

Should i just phone up and complain, or is there anything i can do on my end to fix this?

24-12-2004, 00:43	#1
hutchy Inactive Join Date: Jul 2004 Posts: 16	Connection problems Hi, i've had the ntl silver broadband package through a PACE stb for about 3 years now, and in the past year or so it's randomly cut off but a quick reboot of the stb got the connection back up again. but over the past week it's been cutting off and not coming back on again. Today for example i managed one hour of connectivity, and then nothing more until now. Should i just phone up and complain, or is there anything i can do on my end to fix this?