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Originally Posted by Rob UK
Basically what happens is the cable light on the modem (one of the old chunky black Terayon ones) goes out of its volition, and then comes back on again.
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There is nothing you can do to fix this apart from ring NTL Technical Support and specifically say that the cable light on your cable modem is going out. The state of your PC is not relevant to this problem. The problem might be related to signal levels in the local cable network, or faults in the cable network.