Quote:
|
Originally Posted by Kits
 to the forums.. |
Thanks
Quote:
|
Originally Posted by Kits
I would make sure you have all their names you talk to and their telephone extension numbers for starters.
|
Yes, I've done all that, but I still can't get back to the only extension number I've been given (no-one else seems to have one), and there is no point in asking for names... I only get first names, and with staff running into hundreds spread over 3 (?) call centres, the chance of getting back to the same person is zero.