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Originally Posted by jellybaby
When ever i've had a problem and my phone has been suspended, it has been reinstated by the time i've put the phone down, so i can't see why it's taking so long.
I'm sure someone with a bit more knowledge will be along to help soon.
 to the site by the way. I hope u stick around and have a good look round 
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Thanks for the welcome
Yes, when they suspended my line before, on both occasions it was reinstated right away. But this time they have totally zapped it.
They have said that they will waive the £50 reconnection fee though.