[Church Mouse]

Hello

My friends Broadband has now been sorted.
Apparantly they had been given the wrong pin number and so were unable to register.

Thank you for all advice re that.

However there is still a problem with her ntl phone line.
After numerous calls to ntl, they have now been told that there is no record that bt have been asked to transfer their bt phone number to ntl and that this may now take up to ten days.

They were informed initially that they would be issued with a temporary telephone number for the ntl line until the bt number had been successsfully transferred, but this has not happened.

Thanks everyone

Church Mouse

I feel quite badly about all of the problems they have experienced as I reccomended ntl to them. (I have been very lucky and have not encountered any problems with them)