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Old 20-12-2004, 19:40   #44
andygrif
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Join Date: Jul 2003
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Re: NTL Tech support is in India

Quote:
Originally Posted by Scooby
why?
I think the question that people need to ask themselves is this:

If the SALES line directed me to India would I be as convinced to buy from them?

If the answer is no, then I don't see why customer services (i.e the bit you get to after you've signed up) should be based there either. I would think that it was hypocritical of the company doing it personally.
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