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Originally Posted by JohnHorb
To clarify, the STBs are owned by NTL and, contractually, your neighbour should have returned his to them when moving out of the area.
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It also states that it is down to the customer to make sure of the safe return to ntl.....although ntl do have a contract firm to do this, it is still in your T & C's to return all ntl rented equipment (stb and sacm)