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Old 20-12-2004, 00:17   #9
Tezcatlipoca
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Join Date: Jun 2003
Location: Cambridge
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Re: Tech Support Opening Times

Quote:
Originally Posted by Church Mouse
Hi Matt

They have rang Tech Support who tried to talk them through the setup process without the cd. This failed and they were advised that their Windows XP may be faulty (This is a new pc) they are going to try to check their XP cd setup.

XP may be faulty? Not heard that one before.


Where did the manual registration process fail? How far did they get?

I assume they tried doing it via here: https://autoreg.autoregister.net/start.html ?


As SLM said earlier, the IP address would be handy (if it is a normal working IP, do not post the whole thing).

See here for info on what a normal IP should be: http://homepage.ntlworld.com/robin.d...ps/ipaddr.html

And here for examples of "bad IPs" (un-registered IPs, & others): http://homepage.ntlworld.com/robin.d...ips/badip.html
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