Cable Forum - View Single Post - Tech Support Opening Times?

Church Mouse · 19-12-2004, 23:44

Hello

I seem to have lost the opening times and phone no of Broadband Technical Support.

My friend, a new customer, had ntl Broadband and ntl telephone put in on Friday 17-12-04.

Nothing works - telephone line is dead and Broadband will not install

My friend was told that it must be a problem with her Windows XP.

She and her husband have done all that 'Tech Support' advised, to get Broadband working, but still no joy.

It seems strange that neither their telephone or Broadband is working.

The cable modem lights all look as though they are working ok (Ethernet connection)

Can anyone please let me have the 'Tech Support' telephone no. and opening times, which I seem to hve mislaid, so that my friend can contact them with both problems.

Thank you

Church Mouse

19-12-2004, 23:44	#1
Church Mouse Inactive Join Date: Jun 2003 Posts: 211	Tech Support Opening Times? - BB won't install properly Hello I seem to have lost the opening times and phone no of Broadband Technical Support. My friend, a new customer, had ntl Broadband and ntl telephone put in on Friday 17-12-04. Nothing works - telephone line is dead and Broadband will not install My friend was told that it must be a problem with her Windows XP. She and her husband have done all that 'Tech Support' advised, to get Broadband working, but still no joy. It seems strange that neither their telephone or Broadband is working. The cable modem lights all look as though they are working ok (Ethernet connection) Can anyone please let me have the 'Tech Support' telephone no. and opening times, which I seem to hve mislaid, so that my friend can contact them with both problems. Thank you Church Mouse