My kids are really annoyed that the Nickelodeon channels have been dropped and I am annoyed that Telewest are ripping me off in this way. I signed up for a package that included these channels and they have now unilaterally deprived me of them without any notice.
In their monthly newsletters they are always quick to boast about adding new channels, even when they aren't really additional channels i.e. ITV3 replacing Granada plus or whatever it was. However, they have keep very quiet about getting rid of Nickelodeon and now done it in a sneaky and underhand way. To make matters worse, they are still advertising Nicktoons as part of the Essential package on their website!
They're quick enough to remove the channel but can't be bothered to update their website to reflect it's removal - so are now advertising in a misleading manner.
I certainly will be complaining and if I don't get a satisfactory response will be off to Sky. I'm sick and tired of Telewest's poor offering: Service interruptions, television guides chopped off in mid sentence and non functioning interactive even on channels like BBC1 (did anyone manage to vote interactively on Sports Personality of the Year). I only went to Telewest because BT weren't providing Broadband in my area. Now they've upgraded the exchange there's no real reason for me to put up with Telewest's poor offering.