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Originally Posted by SMHarman
You could probably get out now...
due to the inability to provide a stable service since inception
inability to provide CLI, what could be considered a basic service since BT rolled it out nationwide.
Depending on where you got the phones from you can probably return them for a refund within x days.
So tell NTL that due to the problems you want to cancel their service. Do this by phone and special delivery letter.
Return the phones, return to BT/sky.
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The failure of the set top boxes COULD be considered reason to get out of the TV contract....but not the phone.
The non-availability of CLI is definitely NOT a reason, as the service is advertised as subject to availability. It's available in some areas but not others.