Quote:
Originally Posted by thenry
Estimate +800 to your estimate SnoopZ 2 bedroom flat, heating doesn't go off until the summer.
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It's understandable because you work from home and have your heating blasting well above what normal people can tolerate in the UK I think, but maybe that is your flats fault if the insulation and draft is as bad as you say it is, however most people in the UK are unlikely to prance about in shorts like you do in cold weather so I don't know if the flat is that drafty!
---------- Post added at 23:09 ---------- Previous post was at 23:07 ----------
Quote:
Originally Posted by Chris
My Octopus account is insanely in credit, like almost £600 *after* they’ve taken their monthly dues. I already over-rode their desire to increase my direct debit two months ago (they wanted £170, so I went in and knocked it down to £150). Last night I went in to lower it again, and on the screen where I put it down to £140 they were saying ‘this really should be £220’.
I have no idea what their clever predictor is smoking but I’m not having it.
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You should ask for a refund and set your account to only pay what your usage each month is.