Quote:
Originally Posted by Paul
They need to stop ripping off their long term loyal customers.
Being ripped off while new customers got the same product for 1/2 the price is why I left.
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Without me asking VM offered the following in June:
M350 (362Mbps download, 36Mbps upload)
Mega TV - with add-ons TNT Sports, Sky Sports HD & Sky Cinema HD
Telephone Line Rental
Weekend chatter
Total: £81.60pm
I accepted, and I don't think it's a rip-off and it was less than I was paying (so no "loyalty tax"). It might help that I've been a cable customer for over 28 years since subscribing to Cable London in Spring 1998, I'm currently a triple play customer (was quad play a while ago when I subscribed to O2's Pay Monthly), I always pay on time - meaning I'm the kind of customer that VM wants to keep.