Quote:
Originally Posted by Hugh
Didn’t you receive an email about it?
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I haven’t and neither have my relatives. I have a feeling someone else I know with cable email address doesn’t either, I only mentioned it to them yesterday in a message and haven’t had a response since.
I only found out about it because of this forum.
Some of the comms from VM have suggested they are doing this in stages rather than all at once as they said “through September” in one place on their website Q&A as I recall.
Given they are only giving 45 days from when they initiate it for each account (plus a few months longer to restore if you miss comms) it really isn’t good customer service, regardless of how few use their email these days.