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Originally Posted by Richardr
Virgin Media currently runs its own email service, clearly that costs money.
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Yes of course but I don't think it cost a huge amount; the service is already set up and running
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They don't want to provide that to anyone they don't have to, and indeed to no one now.
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I agree but it's all part of customer service and treating customers fairly. I can't believe there is a single customer that thinks it's a good idea.
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They have always been clear that they are related to an account and can switch off any that aren't.
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Certainly not been clear to me.