Quote:
Originally Posted by Carth
Alternatively I could dump email altogether 
We still (just about) have a postal service so if people need to get in touch they can write . . if they're able to.
Not sure how I'd receive my monthly VM bill without email, but I sure won't miss those emails telling me how brilliant the TV viewing is and what I could be missing  |
Going back to paper bills sent through the post incurs an extra charge.
---------- Post added at 16:50 ---------- Previous post was at 16:46 ----------
Quote:
Originally Posted by newapollo
Well it's always been considered as a free extra.
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I once rang up to complain that the Red Button service wasn't working, the girl at the other end said "You can't complain because it's free"!!
I quickly informed her that, as a customer, it was my right to complain about anything that I wanted to if I was unhappy and that the service was an integral part of the overall service that I paid for, whether or not an individual charge was attributed to it or not.