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gunner45 · Yesterday, 20:46

This is the normal process designed to seamlessly enable a replacement hub to connect devices without changing SSIDs. However VM's backend provisioning/account systems can take 2-3 days to get updated, so in the meantime you get told the hub and pods are offline even though they are working.

Yesterday, 20:46	#2
gunner45 Roger_Gooner Join Date: Nov 2008 Location: London Services: Virgin Media M350, Hub 5, Mega TV with TNT Sports and Sky Sports & Cinema HD, TV 360 box + landline Posts: 148	Re: New hub5 This is the normal process designed to seamlessly enable a replacement hub to connect devices without changing SSIDs. However VM's backend provisioning/account systems can take 2-3 days to get updated, so in the meantime you get told the hub and pods are offline even though they are working. __________________ I'm always right... except when I'm wrong