Quote:
Originally Posted by smokieukuk
I explicitly asked when I signed up again recently whether they would still replace a broken recording box with a recording box and they said yes. YMMV
|
It entirely relies on local stocks of Arris boxes with the TiVO firmware pre-loaded. If the tech has one in their van you will get it. If not then there is no option but to take one pre-loaded with the Horizon UI. I got lucky 3 months ago when one of my V6s failed, but it's now a lottery as to whether you have to migrate or not.