Quote:
Originally Posted by jem
<snip>
By far the most effective (and legally arguable) method is my letter, quaint, yes I know. VM publish an address in Sunderland to send it to, in this letter make it absolutely clear that you want to cancel as of xyz date (bear in mind the 30 day notice period), include your name, address and account number.<snip>.
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Yes, the past two times I've cancelled, I've used this method, and on both occasions had no problems.
However, I would add I've always kept the Yodel receipts for the kit returns and still have them. It's not that I don't trust the returns process or anything ...
